Terms and Conditions

PAYMENT (SECURE TRANSACTIONS)

Online payment is made exclusively by payment gateway. The client accepts that his/her account is debited for the total amount due at the time of the order. Payment is accepted through Bank Transfer, Credit/Debit Card, E-Wallet, and QRIS.

When payment by using Credit/Debit card, the client enters his/her card number, its expiry date and security code (composed of the three figures shown on the back of the bank card), then validates this data, or has the possibility of returning to the previous page.

Payments made online by bank cards shall be carried out by way of the secured payment system. The request for payment is made in real time via the secured payment system – the bank ensures that it is a valid bank card (if no error is registered on entering the code and the card has not been stopped) and confirms registration of payment by delivering a transaction number or advises that the transaction has been refused (as the case may be).

After payment has been validated by the banking organisation, the order is accepted by the vendor who confirms acceptance of the order to the client by email.

The client undertakes to personally use the bank card of which he/she is the registered holder. In the event of fraudulent use, the vendor cannot be held liable. In the absence of payment by the bank, or a refusal by the banking centres to make payment, the order shall be automatically cancelled and the client informed by email.

The products remain the property of the vendor until it receives full payment of the price.

RETURN/REFUND/CANCELLATION

  • No refund or cancellation once the payment has been made.
  • For any complaints, the following information must be provided when receiving the product(s):

    A detailed explanation of the reason for the return and a clear video and photographic evidence of the damages, defects and/or reason for the return prior to opening the product(s)

Please kindly send us a message through our Contact Info below or you can visit our store:
Jl. Jambu No.33, RT.4/RW.2, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibu kota Jakarta 10350

Tel. (021) 3143567

WhatsApp 0857 1744 4819

CHANGES IN ORDER

No changes after payment has been completed